Content:Date:2010-02-26 01:31

i was unaware that the dvd was not spoken in english and just has english subtitles..i would like to cancel my order please.

Reply:Date:2010-02-26 01:40

Dear valued friend,

Would you pls send us your order number then we can make a quick check for you?

Looking forward to your reply.

Sincerely.

Content:Date:2010-02-04 23:16

Hello, do you ship to Reunion Island (on the Indian Ocean)?

Reply:Date:2010-02-05 00:08

We can ship to Reunion Island

Content:Date:2010-01-29 19:53

just wondering if you guys ship to saskatchewan,Canada?

Reply:Date:2010-02-05 00:04

We can ship to  ship to saskatchewan,Canada

Sincerely.

Content:Date:2009-12-30 08:19

You keep saying that my product has been delivered. It has not. Your links are not working and I can find no information regarding the true status of my order. This needs immediate attention or I am contacting Paypal and will take additional action. The invoice number is 20091214200011

Reply:Date:2009-12-30 21:15

Dear valued friend,

 

We have seen your message on our web and maybe there is some problem with tracking system on our site.We did shipped out your item ,the EMS is  EE181891515CN and below is the tracking

 

Online Tracking

EE181891515CN

? ? ? Timing Site Status ? 2009-12-23  15:28:00 JIADING  Posting   ? 2009-12-24  04:34:26 SHANGHAI  Arrival at Sorting Center   ? 2009-12-24  05:13:35 SHANGHAI  Despatch from Sorting Center

It will reach you in 4-5 days, pls don't worry and really sorry for any inconvenience it may cause you.

Sincerely

Content:Date:2009-12-19 12:37

Hello, I ordered a DVD set of the adventures of tintin item number 20091117150006 , there are 11 DVDs inside none of them are working I tried three DVD player with no luck. I have ordered this item before and never had any problems with it so can you exchange it please ? If so can you supply me with all the return address info?

Reply:Date:2009-12-21 02:17

Dear valued friend,

Are all the dvds can't be played or just several discs can't be played, pls check through all the boxset then send email telling us. Sincerely.

Content:Date:2009-12-18 19:30

please provide status of order 20091217180014

Reply:Date:2009-12-21 02:08

DEAR VALUED FRIEND,

We have already got your payment for this order and are arranging your item's shipping now. It will reach you in 5-7 days.

Sincerely.

Content:Date:2009-12-10 04:19

Help! I'm trying to order K-Ville, but your system won't let me check out. Please contact me.

Reply:Date:2009-12-10 22:49

Dear valued friend,

Pls click the link below to have a try:

http://www.storeofeast.com/26617_K-Ville-complete-season-1-dvds-boxset-ENGLISH-VERSION.html

Thanks really for your patience.

Content:Date:2009-12-07 00:57

i sent a message last time about the order i made..but you mentioned that you dont ship to philippines...how can I get my money back then?I wasnt sure if you received the money i sent..but in my email there was a confirmation that i sent the money....what will I do to get the money back?please hear me.. thanks

Reply:Date:2009-12-09 00:30

Dear valued friend,

We have already sent your items.

Content:Date:2009-12-02 02:34

omg! i made an order last week and paid an amount of $108.66 Usd Item #: 20091125000002....i was not able to read your reply that you cant ship an order to philippines...what will i do? why is it that i was able to make an order since you could'nt ship to philippines.....ithere wasnt an error when i made the order everything went fine..my friend is actually waiting for the order...

Reply:Date:2009-12-08 05:00

Dear valued friend,

We have already shipped out your item and below is the tracking:

Online Tracking

EE270878997CN

? ? ? Timing Site Status ? 2009-11-28  15:19:00 QINGPU  Posting   ? 2009-11-29  01:10:52 SHANGHAI  Arrival at Sorting Center   ? 2009-11-29  05:23:12 SHANGHAI  Despatch from Sorting Center     It will take 7 days for the item to reach you, pls don't worry. We are trying to send th item to you. Hope you every success.

Content:Date:2009-11-22 23:25

hi there ! I would like to ask if how long will it take the order to arrive going to philippines? |I would like to order 24 tv series season 1-7 but i dont know how to order and how would the payment be sent. i hope you could help me. thanks, ray

Reply:Date:2009-11-24 02:43

Dear valued friend,

We can't ship to philippines. Really sorry for this.

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